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cant connect external hard drive via esata

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13lack
 Post subject: cant connect external hard drive via esata
PostPosted: January 31st, 2011, 4:16 pm 
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For some reason i can't connect my external hard drive via esata but it works through the usb fine, every time i try, it crashes windows or it makes my motherboard not recognize my internal HDD. I am running Windows 7 home 64 bit.
my computer build:

CD Drive: http://www.newegg.com/Product/Product.aspx?Item=N82E16827136177
Tower: http://www.newegg.com/Product/Product.aspx?Item=N82E16811129066
Hard Drive: http://www.newegg.com/Product/Product.aspx?Item=N82E16822148433
Monitor: http://www.newegg.com/Product/Product.aspx?Item=N82E16824236059
Wireless antenna: http://www.newegg.com/Product/Product.aspx?Item=N82E16833166056
Graphics card: http://www.newegg.com/Product/Product.aspx?Item=N82E16814130557
Keyboard: http://www.newegg.com/Product/Product.aspx?Item=N82E16823107120
CPU: http://www.newegg.com/Product/Product.aspx?Item=N82E16819115072
OS: http://www.newegg.com/Product/Product.aspx?Item=N82E16832116754
Motherboard: http://www.newegg.com/Product/Product.aspx?Item=N82E16813157222
Power Supply: http://www.newegg.com/Product/Product.aspx?Item=N82E16817139005
RAM: http://www.newegg.com/Product/Product.aspx?Item=N82E16820231277
External Hard Drive: http://www.newegg.com/Product/Product.aspx?Item=N82E16822324025

Any help would be appreciated :)

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PostPosted: January 31st, 2011, 4:16 pm 
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Mike
 Post subject: Re: cant connect external hard drive via esata
PostPosted: January 31st, 2011, 5:33 pm 
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Is AHCI mode enabled in the motherboard BIOS for the SATA controller? I'm not completely certain about this but I think AHCI mode is required for hot plug eSATA, and the IDE compatible mode doesn't work for it.

But, you can't just change the mode in your BIOS, windows wont boot up if you do. It's preferable to have it enabled before you install windows, but apparently it is possible to fix windows to be able to boot after a change in the mode. http://support.microsoft.com/kb/922976 I'd recommend backing up any important files if you were to try it though.
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Ranging God
 Post subject: Re: cant connect external hard drive via esata
PostPosted: January 31st, 2011, 6:47 pm 
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Mike wrote:
Is AHCI mode enabled in the motherboard BIOS for the SATA controller? I'm not completely certain about this but I think AHCI mode is required for hot plug eSATA, and the IDE compatible mode doesn't work for it.

But, you can't just change the mode in your BIOS, windows wont boot up if you do. It's preferable to have it enabled before you install windows, but apparently it is possible to fix windows to be able to boot after a change in the mode. http://support.microsoft.com/kb/922976 I'd recommend backing up any important files if you were to try it though.



I agree with your first part Mike, but the second part shouldn't matter since his OS isnt installed on the external correct? He should be able to enable the eSATA in the BIOS? I might be a little confused thought.

Also, check the version of your BIOS. You might just need to flash your BIOS if it is very out dated. I remember buying a new motherboard and the BIOS was over a year old.

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13lack
 Post subject: Re: cant connect external hard drive via esata
PostPosted: January 31st, 2011, 7:16 pm 
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Ranging God wrote:
Mike wrote:
Is AHCI mode enabled in the motherboard BIOS for the SATA controller? I'm not completely certain about this but I think AHCI mode is required for hot plug eSATA, and the IDE compatible mode doesn't work for it.

But, you can't just change the mode in your BIOS, windows wont boot up if you do. It's preferable to have it enabled before you install windows, but apparently it is possible to fix windows to be able to boot after a change in the mode. http://support.microsoft.com/kb/922976 I'd recommend backing up any important files if you were to try it though.



I agree with your first part Mike, but the second part shouldn't matter since his OS isnt installed on the external correct? He should be able to enable the eSATA in the BIOS? I might be a little confused thought.

Also, check the version of your BIOS. You might just need to flash your BIOS if it is very out dated. I remember buying a new motherboard and the BIOS was over a year old.

well the bios can't be that outdated, the motherboard was released around the 9th, but I'll try your suggestions and report on how it went

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Shane
 Post subject: Re: cant connect external hard drive via esata
PostPosted: January 31st, 2011, 7:17 pm 
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http://arstechnica.com/gadgets/news/201 ... to-sata-screw-up.ars

Intel recalled P67 based Sandy Bridge motherboards. That could be your problem.

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13lack
 Post subject: Re: cant connect external hard drive via esata
PostPosted: January 31st, 2011, 7:30 pm 
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Shane wrote:
http://arstechnica.com/gadgets/news/2011/01/intel-recalls-sandy-bridge-chipsets-due-to-sata-screw-up.ars

Intel recalled P67 based Sandy Bridge motherboards. That could be your problem.

Well that sucks :( looks like i'll have to contact ASRock

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PostPosted: January 31st, 2011, 7:30 pm 
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