Runescape Bits & Bytes :: View topic - I sent a message to jagex...

Dear Player,

Thank you very much for writing in to us. We're receiving so many incoming messages at the moment that we've written this short message to help us answer you more quickly.

1: If you're writing about the changes we're making to combat Real World Trading (RWT), this message explains what RWT is, why we're making these changes to stop it, and how you can tell us what you think. You can learn much more by reading our latest Development Diary at runescape.com, and we're waiting to hear from you on the Forums.

2: If, instead, you're writing with any other suggestion or feedback, please post your message on the Suggestions Forum at runescape.com. We read all messages posted to the Suggestions Forum, and we're always glad to hear from you.

3: If you're writing to us for any other reason, and this message doesn't help you at all, we're sorry for the inconvenience. Please write back to us, and we will be very happy to assist you.

RWT sites allow players to cheat in RuneScape, by buying RuneScape items and gold using real-world money. We read hundred of messages each day from angry players, upset that cheaters have been able to get ahead in RuneScape by using these rule-breaking sites.

In response, we're taking a stand against these sites: we're making some changes to RuneScape to shut them down.

To learn about these changes, please read the latest Development Diary on runescape.com. The Diary explains our battle with RWT, and how important it is to stamp it out. We can't give you any further information through the messaging system, but the Diary will tell you all you need to know.

[REVISION] We know that some players are upset about the changes to RuneScape, but right now we need you to trust us. We're doing what it takes to keep our game fun to play. Imagine how much fairer RuneScape will be with no bots to get in your way, and no cheaters to make your efforts seem meaningless. That's why we're making these changes - we're doing it because we want to keep our game great. [/REVISION]

If we don't do this now, there will be no more RuneScape - so please help us by giving us your support.

We also know that without *you*, there would be no more RuneScape - so whether you like or dislike our updates, we want to hear from you on the runescape.com Forums. Feedback sent through the messaging system can't be passed on to RuneScape developers, but we've made some sticky posts in the Recent Updates Forum and we're waiting to hear from you there.

You'll need to be a member, and not banned from the Forums, to post your feedback. If you don't have a member account, or if you're banned from the Forums, you can sign up on runescape.com for a new member account.

It really matters to us that you care enough to write in. Please now log in to the Forums to tell us what you think - we're waiting to hear from you there.

I hope this message helps. If not, please do write back so that we can help you further.

Yours truly,
RuneScape Player Support

Good Luck.

Please always refer to the RuneScape Knowledge Base to find the answer to your queries quicker.

You can also find help on all free player and all new member quests through the QuestHelp system.

Yours Sincerely
Mod Gabriel

Author:	Sidespin [ December 11th, 2007, 1:32 pm ]
Post subject:	I sent a message to jagex...
Ok well I sent a message to Jagex about recent updates, heres what I got back,coppied from the reply.... Quote: Dear Player, Thank you very much for writing in to us. We're receiving so many incoming messages at the moment that we've written this short message to help us answer you more quickly. 1: If you're writing about the changes we're making to combat Real World Trading (RWT), this message explains what RWT is, why we're making these changes to stop it, and how you can tell us what you think. You can learn much more by reading our latest Development Diary at runescape.com, and we're waiting to hear from you on the Forums. 2: If, instead, you're writing with any other suggestion or feedback, please post your message on the Suggestions Forum at runescape.com. We read all messages posted to the Suggestions Forum, and we're always glad to hear from you. 3: If you're writing to us for any other reason, and this message doesn't help you at all, we're sorry for the inconvenience. Please write back to us, and we will be very happy to assist you. RWT sites allow players to cheat in RuneScape, by buying RuneScape items and gold using real-world money. We read hundred of messages each day from angry players, upset that cheaters have been able to get ahead in RuneScape by using these rule-breaking sites. In response, we're taking a stand against these sites: we're making some changes to RuneScape to shut them down. To learn about these changes, please read the latest Development Diary on runescape.com. The Diary explains our battle with RWT, and how important it is to stamp it out. We can't give you any further information through the messaging system, but the Diary will tell you all you need to know. [REVISION] We know that some players are upset about the changes to RuneScape, but right now we need you to trust us. We're doing what it takes to keep our game fun to play. Imagine how much fairer RuneScape will be with no bots to get in your way, and no cheaters to make your efforts seem meaningless. That's why we're making these changes - we're doing it because we want to keep our game great. [/REVISION] If we don't do this now, there will be no more RuneScape - so please help us by giving us your support. We also know that without you, there would be no more RuneScape - so whether you like or dislike our updates, we want to hear from you on the runescape.com Forums. Feedback sent through the messaging system can't be passed on to RuneScape developers, but we've made some sticky posts in the Recent Updates Forum and we're waiting to hear from you there. You'll need to be a member, and not banned from the Forums, to post your feedback. If you don't have a member account, or if you're banned from the Forums, you can sign up on runescape.com for a new member account. It really matters to us that you care enough to write in. Please now log in to the Forums to tell us what you think - we're waiting to hear from you there. I hope this message helps. If not, please do write back so that we can help you further. Yours truly, RuneScape Player Support Good Luck. Please always refer to the RuneScape Knowledge Base to find the answer to your queries quicker. You can also find help on all free player and all new member quests through the QuestHelp system. Yours Sincerely Mod Gabriel I'm not sure what the [revision] [/revision] means but this message was apparently sent to anyone who said anything about recent updates....

Author:	Adbot [ December 11th, 2007, 1:32 pm ]
Post subject:	Register and login to get these in-post ads to disappear

Author:	Big Karliny [ December 11th, 2007, 1:39 pm ]
Post subject:
Yeh seems like auto reply but cant blame em they get bilions of messages atm to there mail. But what u asked or suggested to them? Would be more clearer to undertsand if answer did any help at all.

Author:	Alex 43 [ December 11th, 2007, 1:53 pm ]
Post subject:
I don't know about you guys, but I trust Jagex. They're up to something, I just know it.

Author:	Big Karliny [ December 11th, 2007, 2:10 pm ]
Post subject:
Will see thats why i aint quiting instantly ill wait few weeks to se how things sorts up if nothing changes well goodbye rs

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Author:	Sidespin [ December 11th, 2007, 2:13 pm ]
Post subject:
well all I said to them was basically I had some concerns regarding the recent update

Author:	Warren [ December 11th, 2007, 2:21 pm ]
Post subject:
Big Karliny wrote: Yeh seems like auto reply but cant blame em they get bilions of messages atm to there mail. It even says it's automated in the message- That's what I'm okay with. I don't like when they have a non personal reply but they act as if it was. I understand why they are automating right now. I was going to send a query yesterday (not related to the updates), but I decided against it at the present time because of the queries they're probably getting. I thought they would be doing something like this. There probably been so many stupid queries sent. "omfg u ruin BADscape lololol!!! u r all stupid insert lots of swears hahah dats rite, i swore, wut u gonna do?????? tell my principl? LOL btw i tell my parents 2 stop da money thing going 2 u guys i will never play again until u give me free membership HA!" An hour later the guy sends another one. "WHERE IS MY FREE LIFETIME MEMBERSHIP!??!?!?!?!?!?!?!#!?!?!?!???!?!USUCK!!!!#!$!!@@!@! lol hidden message in the things above the numberz bet u cant find it more swears"

Author:	Adbot [ December 11th, 2007, 2:21 pm ]
Post subject:	Register and login to get these in-post ads to disappear

Author:	Total Plox [ December 11th, 2007, 2:29 pm ]
Post subject:
I figured as much... Guess I can expect the same response.

Author:	Alex [ December 11th, 2007, 2:42 pm ]
Post subject:
Total Plox wrote: I figured as much... Guess I can expect the same response. Let me know what their response is.

Author:	Cowboyofdeath [ December 11th, 2007, 3:00 pm ]
Post subject:	Re: I sent a message to jagex...
Sidespin wrote: If we don't do this now, there will be no more RuneScape - so please help us by giving us your support. If Jagex doesn't return RuneScape to normal, there won't be a RuneScape. Don't they know?

Author:	Lord Zamorak [ December 11th, 2007, 4:24 pm ]
Post subject:
Quote: We know that some players are upset about the changes to RuneScape, but right now we need you to trust us. We're doing what it takes to keep our game fun to play. Imagine how much fairer RuneScape will be with no bots to get in your way, and no cheaters to make your efforts seem meaningless. That's why we're making these changes - we're doing it because we want to keep our game great. Really, I'd prefer to be "cheated" by the bots than losing everything that makes Runescape fun.

Author:	Alex [ December 11th, 2007, 4:46 pm ]
Post subject:
Lord Zamorak wrote: Quote: We know that some players are upset about the changes to RuneScape, but right now we need you to trust us. We're doing what it takes to keep our game fun to play. Imagine how much fairer RuneScape will be with no bots to get in your way, and no cheaters to make your efforts seem meaningless. That's why we're making these changes - we're doing it because we want to keep our game great. Really, I'd prefer to be "cheated" by the bots than losing everything that makes Runescape fun. I couldn't agree more. Rule-Breakers really didn't affect me.

Author:	Southrend [ December 12th, 2007, 1:04 am ]
Post subject:
Total Plox wrote: Alex wrote: Total Plox wrote: I figured as much... Guess I can expect the same response. Let me know what their response is. I hope they send me an automated one, just to prove how right I am. I wish I could have written more, but 400 characters isn't much. I think I'll ask Warren where he sent that letter, and write one of my own. Of course you'll get a automated message. If they had to write a personal response you would get an answer, you just have to wait a couple of years probably. I mean they have had on the forums in 2 days a combined amount of 75000+ posts just about this topic. Most of the forums where you can talk about updates is filled with 50 pages about this. They get so many messages these days. If I would work there I'd automated everything. As soon if the word trade, wildy, bot, gold farmer, rwt in it I would send an automated response.

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Author:	Red Spear1 [ December 12th, 2007, 12:53 pm ]
Post subject:
I'm still going to hold back on judgement until : We see what they will do in response to players "moaning". January updates to trade and the rest. Just thought I would add : You'll need to be a member, and not banned from the Forums, to post your feedback. If you don't have a member account, or if you're banned from the Forums, you can sign up on runescape.com for a new member account. That made me laugh

Author:	Sidespin [ December 12th, 2007, 8:27 pm ]
Post subject:
Red Spear1 wrote: I'm still going to hold back on judgement until : We see what they will do in response to players "moaning". January updates to trade and the rest. Just thought I would add : You'll need to be a member, and not banned from the Forums, to post your feedback. If you don't have a member account, or if you're banned from the Forums, you can sign up on runescape.com for a new member account. That made me laugh lmao i laughed aswell... they must know i was a member and not banned from forums but ahwell its auto anyway. and i understand why